FAQs - Vintage
Question 1: What are the shipping times and prices?
Answer:
Dispatch Time:
- All items are dispatched within 3 working days.
- You will receive an email with your tracking number once dispatched (please check your spam mail!).
Delivery Times and Costs:
UK Delivery:
- Cost: Small parcels: £2.70 & Large parcels: £3.70
- Delivery Time: Approximately 2-3 working days after dispatch.
- Service Providers: Yodel or Evri for Mainland UK and Royal Mail for the rest of the UK.
International Delivery (EU):
- Cost: Small parcels: £7.20 & Large parcels: £10.50.
- Delivery Time: Approximately 6-8 working days after dispatch.
- Service Provider: Evri
International Delivery (Worldwide):
- Cost: Small parcels: £9.50 & Large parcels: £15.00.
- Delivery Time: Approximately 9-11 working days after dispatch.
- Service Provider: Evri
Important Note:
- International packages may face customs duties & taxes. We are not responsible for covering these charges as stated in our shipping policy.
Question 2: What sizes do you offer? I cant find my size.
Answer:
Size Information: Check the item listing for sizing info, all measurements are noted.
Inclusivity: We strive for inclusivity, and if you can't find your size, send us an email. We will explore new stock options with more inclusive sizes.
Question 3: What is the condition of the vintage items?
Answer:
Condition Descriptions: Check the listing for condition details; all items are vintage (unless stated otherwise!) & may have signs of wear.
Question 4: Can I return my item?
Answer:
Returns: Due to the vintage nature of our items, we do not accept returns. The condition of each item is detailed in the description, and sizing is provided with measurements. Please read carefully before purchasing. This is noted in our returns policy.
Unhappy with Your Order? If you're dissatisfied, please email us. We're here to discuss and find a satisfactory resolution for any issues with your order. (It may take 3 working days to receive a response).
Question 5: Will you restock a sold-out item?
Answer:
Unique Items: Each item is vintage & one of a kind, limiting restocks and availability in multiple sizes.
However, if an item you wanted is sold out feel free to email us - we will do our best to source another one for you.
Follow our socials for early access to all our drops!
FAQs - Originals
Question 1: What are the Shipping Times and Prices?
Coming Soon...
Question 2: What sizes do you offer? I cant find my size.
Coming Soon...
Question 3: Can I return my item?
We accept no returns or refunds if you change your mind. Please ensure you check the sizing chart and choose the correct size, colour, and print before purchasing.
However, if theres an issue with your item (like damage or manufacturing errors) email us within 30 days of delivery. We’ll send a free replacement or issue a refund.
Please read our returns policy for more information.
Question 4: What should I do if there's a problem with the design of my purchase?
If there's an issue with your item, such as damage or manufacturing errors, please email us within 30 days of delivery. We’ll provide a free replacement or issue a refund.
For more details, please refer to our returns policy.
